FAQs
Quick answers for shoppers
How long does handmade production take?
Most pieces are prepared in 5-15 business days depending on the product and order size.
Can I request a custom color?
Yes. Use the custom orders flow to share your preferred palette and notes.
Do you offer gift packaging?
Gift-ready packaging can be requested for most products during checkout or customization.
How do I track my order?
Use the Track Order page with your order number to view the latest saved status.